Its a Saturday, a car salesmens best day for selling. You talk to a few people that were kicking tires, waiting on a movie to start, or worse, seeing what their company car is going to look like when it comes in. Oh yes, we do get some crazy folks on car lots. Your a waitress and dont get a tip, try spending 2 hours going over every option on a brand new car and thinking you are getting close to a deal and the person tells you they are going to buy next year sometime! WHAT??? And worse, you look around and all the other salesmen have customers and there are 7 or 8 cars sold for the day when you finish with Mr and Mrs lets waste someones time today!
Bad day, no, just glad they are gone, I catch another couple that seems to be ready to buy today. By the Way, have you ever been insulted by a salesman that asks if you are going to buy today? This may be where this bold statement came from. But anyway, the couple was very nice and want to lease their new vehicle. They drive it, love it, can see it parked in their driveway. We go inside to start the negotiation and the gentleman starts off by saying he used to sell cars so dont jack him around. Oh boy, here we go again. Another salesman that did not sell enough cars to stay in the business, but today is a professional. We usually make the most money from people like this because we have no mercy for know-it-alls, remember this point when you go to buy your next car.
But anyway, the man asks how much we were going to take off sticker price almost like he was now angry. They just happen to be looking at a brand new model that was just arriving on lots so there were no discounts at all. Usually I would have trouble telling someone there were no discounts, but this time I was proud to put base in my voice and say sorry, There are NO DISCOUNTS on these. There are no rebates, no special rates, and the first ones out will bring sticker price. He started clowning, meaning he raised his voice and got angry and said he knew how much they were marked up and they would be discounted! I handed him the keys to his trade-in and told him thanks for looking and when he was ready to buy a vehicle to give me a call.
Normally I have much more patience, but this had been a rough day. He grabbed his wife and said they were off to the competition. I started to call and warn them, but decided to shake it off and not worry with it anymore. Much to my surprise, an hour before closing time I get a call. Guess who? Yep, the former salesman must have been treated worse at the competition. To make a long story a little shorter, he came back and purchased the car that his wife wanted in the first place. The moral of the story, be nice to your salesman, most are good people trying to make an honest living. They are truly on the customers side because without a customer, a salesman is unemployed.
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